Dual Currency Offer Frequently Asked Questions

To the extent that terms are capitalized in these FAQs, the terms have specified meanings defined in the Marriott Bonvoy Program Rules or the United MileagePlus Program Rules, as applicable. This includes, without limitation, the definitions of properties participating in Marriott Bonvoy, Qualifying Nights, Stays, Qualifying Rates, Qualifying Charges, Gold Elite, Platinum Elite, Titanium Elite, Ambassador Elite Members in the Marriott Bonvoy Program Rules and the definitions of Premier® Gold, Premier Platinum and Premier 1K® status in the United MileagePlus Program Rules.

General

    • If you are enrolled in the Preferred Partnership Program, formerly known as RewardsPlus, you are eligible to register for this dual currency offer.
    • Marriott Bonvoy members with Titanium Elite or Ambassador Elite status who have not enrolled in the Preferred Partnership Program, upon enrollment, are eligible to register for this dual currency offer. Join at https://travel-partner.marriott.com/united/en-us.
    • United MileagePlus members with Premier Gold, Premier Platinum and Premier 1K status who haven’t enrolled in the Preferred Partnership Program, upon enrollment, are eligible to register for this dual currency offer. Join at united.com/MarrriottBonvoy.
    • Marriott Bonvoy members who select miles as their earning preference in their Marriott Bonvoy account are not eligible for this promotion and will not receive the bonus, even if the other terms and conditions of this offer have been met.
    • Members who select miles as their earning preference in their Marriott Bonvoy account are not eligible for this promotion and will not receive the bonus, even if the other terms and conditions of this offer have been met. Eligible Participants must select Marriott Bonvoy points as their earning preference.
    • Eligible Participants can earn 750 Marriott Bonvoy points on each unique United travel itinerary documented with a confirmation number and completed between October 10, 2023, 12:00 AM EST and December 9, 2023, 11:59 PM EST; provided, however, that travel for an itinerary must start no later than December 9, 2023, 11:59 PM EST to be eligible. Only itineraries with flights operated by United or United Express(R) are eligible. Flights booked with miles or money and miles are not eligible for this promotion.
    • Eligible Participants will earn 500 United MileagePlus miles per qualifying stay with hotels participating in the Marriott Bonvoy program completed by December 9, 2023. The stay is eligible for the bonus if the Eligible Participant checks in and completes one (1) night of their stay prior to December 9, 2023, 11:59 PM EST. Point purchases or point redemption stays do not count toward a qualifying stay. Stay must be paid for in cash.

Earning Points & Miles

    • The promotion begins October 10, 2023.
    • If you have a question about earning United MileagePlus miles for a stay at a property participating in Marriott Bonvoy, contact Marriott Bonvoy Member Support. If you have a question about earning Marriott Bonvoy Points for an eligible flight, please contact United support.
    • Yes. Eligible flights and stays that are completed during the promotion period are eligible, regardless of when you register for the Dual Currency offer, as long as you register before the end of the promotion period.
    • Yes. You can earn Marriott Bonvoy Points for Eligible Flights and/or United MileagePlus miles for stays, regardless of when the stay or flight was booked, as long as they are completed during the promotion dates.
    • No. Only itineraries with flights operated by United or United Express are eligible.
    • No.