Marriott Bonvoy & Air Canada Preferred Partnership Program

Terms and Conditions

Note: These terms and conditions (the “Preferred Partnership Rules”) form the basis of the Preferred Partnership Program offered by the Marriott Bonvoy® loyalty program (the “Marriott Loyalty Program”) and the Aeroplan® program (the “Aeroplan Program”). Registration and participation in the Preferred Partnership Program will be governed by the Preferred Partnership Rules, the “Aeroplan Program Rules” and the “Marriott Loyalty Program Rules” (as such terms are defined below), which are the participant’s responsibility to read and understand. By submitting a registration request for, participating in or availing the benefits of the Preferred Partnership Program, participants agree to be bound by the Preferred Partnership Rules, the Aeroplan Program Rules and the Marriott Loyalty Program Rules.

General conditions of the Preferred Partnership Program.

  1. The Preferred Partnership Program, including but not limited to the Status Offering (as defined below), is offered by the Marriott Loyalty Program and the Aeroplan Program.
  2. Aeroplan points (“Miles”) accrued, awards and benefits issued, including those issued pursuant to the Preferred Partnership Program, are subject to change and are subject to the rules (the “Aeroplan Program Rules”) of the Aeroplan Program. The Aeroplan Program has the right to terminate the Aeroplan Program or to change the Aeroplan Program Rules, regulations, policies, procedures, conditions of participation, benefits, awards and special offers, in whole or in part, at any time, with or without notice, even though such changes may affect the value of Miles.
  3. The Preferred Partnership Program is also subject to the terms and conditions of the Marriott Loyalty Program, including without limitation the elite membership program (the “Marriott Loyalty Program Rules”), which are expressly incorporated herein. The Marriott Loyalty Program has the right to terminate the Marriott Loyalty Program or to change, limit, modify or cancel the Marriott Loyalty Program Rules, regulations, policies, procedures, conditions of participation, benefits, awards and special offers, in whole or in part, at any time, with or without notice, even though such changes may affect the value of points or Miles.
  4. The Marriott Loyalty Program and the Aeroplan Program have the right to terminate the Preferred Partnership Program or to change the Preferred Partnership Rules, regulations, policies, procedures, conditions of participation, benefits, awards and special offers, in whole or in part, at any time, with or without notice.
  5. Registration and/or participation in the Preferred Partnership Program is subject to compliance with all of the Preferred Partnership Rules, regulations, policies, procedures, conditions of participation, benefits, awards and special offers, as applicable, that the Marriott Loyalty Program and the Aeroplan Program may, in their discretion, adopt from time to time, and which the Marriott Loyalty Program and the Aeroplan Program have the sole right to interpret and apply. Any failure by the participant to comply with the Preferred Partnership Rules, the Aeroplan Program Rules or the Marriott Loyalty Program Rules, or any action or misconduct by the participant that is detrimental to or is fraudulent in connection with the Marriott Loyalty Program and/or the Aeroplan Program may result in the suspension or termination of participation in the Preferred Partnership Program. In addition to the previous statement, and not to the exclusion of other actions the Marriott Loyalty Program or the Aeroplan Program may take, each of the Marriott Loyalty Program and/or Aeroplan Program also reserves the right to prevent or cancel the Status Offering transactions where (i) there is reason to believe that the identity of the Marriott Loyalty Program or Aeroplan Program member does not match the identity of the person to receive the Status Offering; or (ii) there is reason to suspect any fraudulent activity connected with the Status Offering.
  6. To be eligible to the Status Offering (as defined below), you must:
    • be an Aeroplan Program member (“Aeroplan Member”) and have an account in good standing (“Aeroplan Account”), all in accordance with [Aeroplan’s Terms and Conditions]; and
    • be a Marriott Bonvoy member (“Marriott Bonvoy Member”) and have an account in good standing (“Marriott Bonvoy Account”), all in accordance with the [Marriott Bonvoy Terms and Conditions]. Aeroplan Members and Marriott Bonvoy Members may also be referred to as “Members” in these Preferred Partnership Rules.
  7. All calculations and determinations made in connection with the Preferred Partnership Program, including without limitation with respect to the accumulation of mileage, points and the satisfaction of the qualification requirements for Elite status, as applicable, in connection with the Preferred Partnership Program, will be made by the Aeroplan Program and the Marriott Loyalty Program in their discretion and all such calculations and determinations will be considered final. The Aeroplan Program and the Marriott Loyalty Program reserve the right to request further supporting documentation from the member to validate the satisfaction of the Criteria (defined below) but shall have no obligation to do so. The Aeroplan Program and the Marriott Loyalty Program reserve the right to revise or reverse their determinations.
  8. Bonus Miles, award Miles, or any other Miles earned or otherwise received through any conversion of Marriott Loyalty Program points through the Preferred Partnership Program (or through any other non-flight activity) do not count toward qualification for status in the Aeroplan Program, unless expressly stated otherwise.
  9. The accumulation of Miles, points, Elite status or any other status does not entitle members to any vested rights with respect to the Preferred Partnership Program, the Aeroplan Program or the Marriott Loyalty Program.
  10. Achieving higher status levels:
    • Members who receive complimentary Aeroplan Elite 25K® Status in the Aeroplan Program through the Preferred Partnership Program may reach higher Aeroplan status levels, but only by reaching the published qualification requirements as set forth in the Aeroplan Program. For more information, visit aircanada.com.
    • Members who receive complimentary Gold Elite status in the Marriott Loyalty Program through the Preferred Partnership Program may reach higher Elite status levels, but only by reaching the published qualification requirements as set forth in the Marriott Loyalty Program Rules. Gold Elite status in the Marriott Loyalty Program that is granted through the Preferred Partnership Program may not be combined, added or stacked with any elite qualification requirements to achieve a higher Elite status level in the Marriott Loyalty Program. For more information, visit marriott.com/loyalty/member-benefits.mi.
  11. No Miles, points, benefits or awards issued pursuant to the Preferred Partnership Program may be transferred, sold, bartered or assigned, except as expressly permitted by the Marriott Loyalty Program and the Aeroplan Program.
  12. By participating in the Preferred Partnership Program, members consent to the Marriott Loyalty Program and the Aeroplan Program each sharing and receiving the Aeroplan Program and the Marriott Loyalty Program member data with and from the Marriott Loyalty Program and the Aeroplan Program and their respective subsidiaries, affiliates and agents. Such data will be used by the Marriott Loyalty Program and the Aeroplan Program in connection with the Preferred Partnership Program and will be used individually by the Marriott Loyalty Program and the Aeroplan Program in accordance with their respective privacy policies, which can be found at marriott.com/marriott/privacy-us.mi and https://www.aircanada.com/ca/en/aco/home/legal/privacy-policy.html#/.
  13. The Aeroplan Program and its subsidiaries, affiliates and agents are not responsible for any products or services of the Marriott Loyalty Program, its corporate parent Marriott International, Inc., or any of its respective subsidiaries, affiliates or agents, or of any other participating companies or partners.
  14. The Marriott Loyalty Program and its subsidiaries, affiliates and agents are not responsible for any products or services of the Aeroplan Program, Aeroplan Inc., Air Canada, or any of Aeroplan Inc. or Air Canada’s respective subsidiaries, affiliates or agents, or of any other participating companies or partners.
  15. Information contained herein that relates to the Aeroplan Program or the Marriott Loyalty Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important, and is qualified in its entirety by reference to all of the information on the website for Aeroplan, the Aeroplan Program, the Aeroplan Program Rules, Air Canada, aircanada.com, the website for Marriott Bonvoy, Marriott International, Inc., and the Marriott Loyalty Program Rules. For complete details about the Aeroplan Program, visit https://www.aircanada.com/ca/en/aco/home/aeroplan/legal/terms-and-conditions.html#/; and for complete details about the Marriott Loyalty Program, visit marriott.com/loyalty.mi.
  16. Aeroplan and Marriott Bonvoy are registered trademarks.
    • Aeroplan is a registered trademark of Aeroplan Inc.
    • The Air Canada maple leaf logo is a registered trademark of Air Canada, used under license by Aeroplan Inc.
  17. The Aeroplan Program terms and conditions: Miles accrued, awards and benefits issued are subject to change and are subject to the rules of the Aeroplan® Program. Please allow 6-8 weeks after completed qualifying activity for Miles to post to your account. Aeroplan® may change the Aeroplan Program including, but not limited to, rules, regulations, Miles redemptions and special offers or terminate the Aeroplan Program at any time and without notice. Air Canada, Aeroplan and its subsidiaries, affiliates and agents are not responsible for any products or services of other participating companies and partners. Taxes and fees related to award travel are the responsibility of the member. The accumulation of mileage or any other status does not entitle members to any vested rights with respect to the Aeroplan Program. All calculations made in connection with the Aeroplan Program, including without limitation with respect to the accumulation of mileage and the satisfaction of the qualification requirements for Elite status, will be made by Air Canada® and the Aeroplan Program in their discretion and such calculations will be considered final. Information in this communication that relates to the Aeroplan Program does not purport to be complete or comprehensive and may not include all of the information that a member may believe is important and is qualified in its entirety by reference to all of the information on the Air Canada website and the Aeroplan Program Rules. Air Canada and Aeroplan are registered service marks. For complete details about the Aeroplan Program, go to https://www.aircanada.com/ca/en/aco/home/aeroplan/legal/terms-and-conditions.html#/.
  18. Except as otherwise expressly prohibited or limited by applicable laws, Marriott International, Inc. (the “Company”) has the right to change, limit, modify or cancel the Marriott Loyalty Program Rules, Awards and Award levels at any time, with or without notice, even though such changes may affect the value of Points or Miles, or the ability to obtain certain Awards. Partner Programs similarly reserve the right to modify their own programs, which may impact your rights and expected benefits under the Marriott Loyalty Program. The Company and Partner Programs may, among other things: (i) increase or decrease the number of Points or Miles received for a stay or required for an Award; (ii) withdraw, limit, modify or cancel any Award; (iii) add blackout dates, limit rooms available for any Award at any Participating Property or otherwise restrict the continued availability of Awards; (iv) change program benefits, travel partners, locations served by the Company or its travel partners, conditions of participation, rules for earning, redeeming, retaining or forfeiting Points or Miles, or rules governing the use of Awards; (v) change or cancel its travel partner awards. In accumulating Points or Miles, Members may not rely upon the continued availability of any Award or Award level and category. The Company may terminate the Loyalty Program with six (6) months’ advance notice to all active Loyalty Members. At the Company’s sole discretion, the Company may choose to substitute a similar loyalty program for the Loyalty Program at any time immediately upon notice to active Loyalty Members. A Member may not accumulate Points or claim Redemption Awards, promotional Awards or Marriott Loyalty Program benefits or amenities after the termination of the Marriott Loyalty Program. If the Marriott Loyalty Program is terminated, all unredeemed Points will be forfeited without any obligation or liability, and no Redemption Award claims or promotional Award claims will be honored after the conclusion of the notice period. The Company may terminate any of the Marriott Loyalty Program in whole or in part, in any jurisdiction on less than six months’ notice if required to do so by applicable law. All Marriott Loyalty Program benefits, amenities, offers, awards and services are subject to availability and may be changed at any time without notice.

Eligibility and registration for the Preferred Partnership Program status offering.

  1. To participate in the Preferred Partnership Program, a participant must be a member of both the Aeroplan Program and the Marriott Loyalty Program.
  2. Account Linking is only available to Aeroplan Members and Marriott Bonvoy Members who hold an eligible tier (“Eligible Tier”) per the Status Offering listed below. You can only link one Aeroplan Account with one Marriott Bonvoy Account. You can de-link your accounts at any time. However, if you choose to de-link your accounts, you will no longer be eligible to earn Points in accordance with these Preferred Partnership Rules.
  3. To register a request for the complimentary status offerings of the Preferred Partnership Program (the “Status Offering”), a participant must meet the following qualification criteria (“Criteria”):
    • To register a request for complimentary Gold Elite status in the Marriott Loyalty Program, an Aeroplan member must hold an active, validated account with either Aeroplan Elite 50K or 75K Status, or Aeroplan Super Elite Status in the Aeroplan Program at the time of registration for the Preferred Partnership Program. If validated by the Aeroplan Program, the member will be able to register to request complimentary Gold Elite status in the Marriott Loyalty Program through the Preferred Partnership Program. Aeroplan members who hold 25K or 35K Status or are base members in the Aeroplan Program are not eligible to register for complimentary Gold Elite status or any other Elite status in the Marriott Loyalty Program through the Preferred Partnership Program. Registration requests from members who otherwise meet the Criteria for complimentary status through the Preferred Partnership Program will not receive such status if the member already holds higher status in the Marriott Loyalty Program. Eligible Members who already hold Gold Elite status will be allowed to register for the Preferred Partnership Program.
    • To register a request for complimentary Aeroplan Elite 25K Status, a Marriott Loyalty Program member must hold an active, validated account with either Titanium Elite or Ambassador Elite status in the Marriott Loyalty Program. If validated by the Marriott Loyalty Program, the Marriott Loyalty Program member will be able to register to receive complimentary Aeroplan Elite 25K Status through the Preferred Partnership Program. Marriott Loyalty Program members who hold Platinum Elite, Gold Elite, Silver Elite or no Elite status in the Marriott Loyalty Program are not eligible to register for complimentary Aeroplan Elite 25K Status or any other status in the Aeroplan Program through the Preferred Partnership Program. Members who meet the Criteria because of a trial Elite status in the Marriott Loyalty Program, including without limitation a “Taste of Elite” program, are not eligible for complimentary status offerings through the Preferred Partnership Program. Registration requests from members who otherwise meet the Criteria for complimentary status offerings through the Preferred Partnership Program will not receive such status if the member already holds higher status in the Aeroplan Program. Eligible Members who already hold Aeroplan Elite 25K Status will be allowed to register for the Preferred Partnership Program.
  4. Completed registrations from members requesting complimentary status through the Preferred Partnership Program are subject to review and determination by the Aeroplan Program and/or the Marriott Loyalty Program as to whether the member meets the Criteria, and status from such registration requests are not guaranteed.
  5. Members who register a request for a complimentary status should allow 7-10 business days for their accounts to reflect the new status, if granted.
  6. Members are required to ensure that the account holder name in both their Aeroplan Account and Marriott Bonvoy Account match to ensure that the Status Offering occurs successfully.
  7. The Aeroplan Program and Marriott Loyalty Program reserve the right, in their sole discretion, to prevent or cancel Status Offering transactions where they (i) have reason to believe that the identity of the Member completing the Account Linking does not match the identity of the person to receive the Status Offering or (ii) suspect there has been any fraudulent activity connected with the Status Offering in relation to the Aeroplan Member’s Aeroplan Account.
  8. Preferred Partnership Program Status Offerings granted to members who meet the Criteria are generally valid for a minimum of 12 months, and expire in accordance with the Aeroplan Program Rules or the Marriott Bonvoy Program Rules, as applicable notwithstanding the foregoing, the Marriott Loyalty Program and the Aeroplan Program reserve the right to determine the validity period of a Status Offering, which may differ from the programs offered by the Aeroplan Program and the Marriott Loyalty Program, respectively.
  9. Members of the Marriott Loyalty Program who meet the Criteria for the Preferred Partnership Program and who wish to enjoy the benefits of complimentary Aeroplan Elite 25K Status with the Aeroplan Program must register their request through the Preferred Partnership Program at [registration link – Marriott side].
  10. Members of the Aeroplan Program who meet the Criteria for the Preferred Partnership Program and who wish to enjoy the benefits of complimentary Gold Elite status with the Marriott Loyalty Program must register their request through the Preferred Partnership Program at www.aircanada.com/aeroplan/member/dashboard/myoffers#bonvoystatusmatch.
  11. The Marriott Loyalty Program and the Aeroplan Program have the right to terminate the Status Offering or to change the Status Offering policies, procedures, conditions of participation, benefits, awards and special offers, in whole or in part, at any time, with or without notice.

General Information.

All capitalized terms used herein but not defined in these terms and conditions shall have the meaning given to them in the Marriott Loyalty Program Rules, as applicable.

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